Professional Experience
Happiest Minds
Senior Business Analyst
Bangalore, India
- •Led business analysis for SSRS to Microsoft Fabric & Power BI reporting migration, translating legacy report logic into modern semantic models and dashboards.
- •Collaborated with stakeholders to define business metrics, data mappings, filters, and reporting transformations across Client Admin and Investment reporting suites.
- •Prepared BRDs, functional documentation, KPI definitions, and report logic decomposition, enabling smooth alignment between business users, data engineers, and platform teams.
- •Participated in proposal development, client solutioning, and capability articulation for BFSI-focused transformation programs.
The Math Company
Business Analyst - Senior Associate
Bengaluru, India
- •Worked as a key member of the product team supporting Co.dx (Advanced Business Intelligence Low-Code Platform), enabling enterprises to accelerate decision intelligence through analytics-led applications.
- •Led requirement gathering, stakeholder workshops, and solution articulation for banking and financial services analytics use cases, translating business needs into platform-ready functional workflows.
- •Contributed to development of domain-aligned analytical solutions and reusable accelerators across risk, operations, and reporting use cases.
- •Partnered with data engineers, visualization teams, and product stakeholders to define semantic logic, KPIs, and business transformation narratives for enterprise dashboards.
- •Supported solution design for low-code analytics applications, enabling faster deployment of decision intelligence use cases across BFSI clients.
FIS Global
Business Analyst - Senior Analyst
Chennai, India
- •As an Analyst for SecurLOCK Equip, a retail banking fraud management product, I oversaw the entire project life cycle, from inception to completion.
- •Prepared structured documentation including BRDs, functional specifications, metric definitions, and workflow decomposition to streamline delivery execution.
- •Coordinated Development and Testing teams to ensure seamless project execution aligned with objectives.
- •Implemented agile processes to streamline project workflows, resulting in a notable 25% reduction in project overheads and a 15% increase in project throughput.
- •Assisted customers with product inquiries by providing information on features and benefits of fraud and credit risk mitigation.
- •Collaborated closely with product and engineering teams to identify areas for product enhancement based on customer feedback, ensuring continuous improvement.
- •Enhanced project efficiency and customer satisfaction through targeted improvements, resulting in measurable gains in project outcomes and customer engagement.
Hexaware Technologies
Business Analyst - Software Engineer
Chennai, India
- •As a Business Analyst at CITI bank Global, I led initiatives within the Commercial Cards-Payments domain, focusing on optimizing the Card Life Cycle, VisionPlus System, Enhancing Credit Card management, and integrating payment functionalities into the Citi Manager application.
- •Collaborated cross-functionally to prioritize product features, aligning with customer needs and business objectives, ensuring maximum value delivery.
- •Applied practical knowledge of KYC data collection procedures to enhance customer onboarding processes and ensure regulatory compliance.
- •Developed and maintained functional and regression tests to uphold product quality standards, enhancing user satisfaction and reliability.
- •Orchestrated user acceptance testing (UAT) sessions to validate product functionality and gather actionable feedback for continuous improvement.
- •Executed enhancements in CitiManager that improved user experience.
- •Spearheaded the development of statistical analysis models in the Advanced Fraud Early Warning System contributing to proactive fraud mitigation strategies.
- •Established robust regression testing procedures, ensuring consistent product quality and reliability with each software release.
Core Expertise
Commercial Cards Lifecycle
Cards Platform Enhancements
Payment Systems Knowledge
Fraud Analytics Platforms
Credit Risk Workflow Optimization
Customer Onboarding (KYC)
VisionPlus Exposure
CitiManager Enhancements
Retail Banking Fraud Prevention
Agile Delivery Support